This data privacy notice discloses the privacy practices for Master Land & Planning Limited concerning any personal information you provide us with. This notice outlines how we ensure the protection of privacy and security of your information in accordance with legislation on data protection.
Information Collection
We may collect personal information from you in order to fulfil your service requests. This includes email addresses, personal name, postal address, and contact numbers. Any personal information used is for the operation and fulfilment of a service requested by you. Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information be deleted from our records, and to opt-out of communication. We do not store credit card details, nor do we sell, rent or share customer details with any third party for commercial reasons.
How do we use this information?
- Provide services to individual clients
- Help us improve the services that we offer
- Market our services to customers where we have your permission
- Enable us to comply with our legal obligation
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request and/or contractual obligation, e.g. for invoicing purposes, or engaging with third party consultants.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us.
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use Google Analytics to collect information about how visitors use the website. This measurement service enables us to monitor and improve how the Master Land & Planning website is used. These cookies collect your data anonymously.
We use cookies in some other ways which help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. They also enable us to provide our members with services such as access to member-only content or profile details. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Security
We take precautions to protect your information on and offline. When you submit sensitive information, your information is protected and we retain records of completed work for six years.
Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 01722 580550 or welcome@masterlp.co.uk